Frequently Asked Questions
What happens if order the wrong size?
No worries, shoot us a message and if the boots have only been tried on inside we can definitely hook you up with a different size. Even if they have been worn outside, we are happy to exchange for a different size for 50% of the purchase price and the used pair will go to a foster dog in need.
What if my boots have a fault?
If you're not entirely happy with your booties or if they have an unexpected fault please get in contact with us and we can arrange a new pair or refund.
Do they suit all dogs?
If your dogs paws fit within the size chart they may work for them, however in the event they don't we are happy to chat refunds or exchanges!
Are they suitable for all weather types?
Dogs regulate their temperature through their paws, so best to be mindful of that in all weather types.
Rainy weather: If they're being used frequently during wet weather, try to dry them out as best as possible before their next walk and wash the boots more frequently.
Hot weather: During hotter seasons of the year please be mindful and monitor your dogs response to the heat. If needed, use your boots to walk to a grassy park or body of water, and let their tootsies roam free.
Can my dog run in Snooties Booties?
We recommend not doing high impact exercise in our boots, particularly on grassy or wet surface (although i know sometimes we can't control their zoomies) they're best suited for long sniffaris!
How do I wash my Snooties Booties?
Wash occasionally with mild, soapy water. Once dry, use a toothbrush to brush the velcro sections in small circular motions to loosen the hooks and clear any obstructions - especially pesky dog hairs that are trapped.
Are similar boots also being sold on Amazon?
Good eyes! Yes, we discovered these booties on Amazon and found the pair we ordered to be extremely successful as a bootie for our gal Ruby. After sharing around the boots to other pup parents, they worked really well for all.
However we found the difficulty being they often were sold out or had long shipping times to Australia.
So, we contacted the manufacturer, and after a few samples were we adjusted the length and size of the velcro to assist with a wider variety of feet and ankles as well as some unique colours, Snooties was born with the goal of being able to offer these boots for those interested in trying (if others haven't been successful) within Australia.
Although sometimes the cost of these can be similar or slightly cheaper, our pricing takes into account our goal of being able to donate sizeable amounts to animal welfare charities (see below).
If you are looking from outside Australia, you may be able to find a simlar pair for a better price (albeit without any of the changes we have made) on Amazon or a other marketplaces for a cheaper price due to the cost of shipping from Australia.
Does Snooties donate to animal welfare charities?
We do!
As greyhound parents, we are staunchly anti Greyhound racing and also believe in the welfare and care of all dogs.
Our intention when starting Snooties was to be able to share a majority of profits to animal welfare charities - keep your eyes peel on our Instagram to see these donations (and feel free to contact us with any suggestions for charities in need of support)